Elana Churchill

Tech writer, RoboHelp expert, document designer - 15+ years experience

Murfreesboro, TN 37129
NashvilleTechWriter@gmail.com

summary

qualifications

  • 15 years progressive experience in technical writing, editing, and online help
  • Strong technical background: web design, interface design, and testing
  • Bachelor of Science, magna cum laude

specialties

  • Instructional: help systems, training workbooks, user guides, white papers
  • PR/Marketing: web site content, press releases, newsletters
  • Technical: test cases, operation manuals, administration guides, database guides
  • Business: proposals, standards documents, policy documents, procedurals
  • Project management: test plans, QA plans, requirements documentation

writing approach

  • Immersion in the organization's industry, technology, product line, and goals
  • Analysis of the target audience's objectives and level of technical expertise
  • Hands-on product testing and informational interviews with developers
  • Focus on document structure, accuracy, clarity, conciseness, and readability

 

Society for Technical Communication (STC), Senior Member

2008 Spotlight Award winner (Merit)
STC Southern California Technical Communication Competition