Elana Churchill

Tech writer, RoboHelp expert, document designer - 15+ years experience

Murfreesboro, TN 37129


Sr. Technical Writer
iolo technologies
Sr. Technical Writer
System Automation
Technical Writer
Technical Writer
Nashville, TN
2011 - present

Technical and instructional writing

  • Write and format user manuals and training workbooks for electronic health record software products.
  • Edit documentation written by others for accuracy, consistency, readability, and style compliance.
  • Conduct research, which includes testing products, reviewing existing documentation, and interviewing Subject Matter Experts (SMEs).
  • Collaborate with Instructional Designers to plan and create e-learning and printed training documentation.
  • Capture screen shots and modify graphics.

Process lead and management support

  • Mentor and provide guidance to new and junior writers.
  • Design and manage writing processes, templates, style guides, and other department standards.
  • Manage the SharePoint structure for documentation.
  • Participate in the hiring of new writers and create material for onboarding newly hired writers.
  • Provide high-level project planning and scheduling.
  • Monitor and review scheduling and documentation in progress, and escalate any issues to management.